If you need to cancel an offer before you're approved click into your offers select the delivery you want to cancel, scroll up and click "Cancel Delivery."
If you need to cancel a delivery that you've been approved to complete but haven't started, you must chat with the driver immediately to inform them of the cancellation. Once you have contacted the shipper, scroll down in the active delivery and click "Cancel Delivery."
If you've started a delivery and need to cancel due to an emergency contact the shipper immediately to inform them of the cancellation. Afterwards, contact Support@GetKanga.com to get your offer cancelled.
If an emergency occurs and it's life threatening please dial 911.
Be sure to contact the shipper immediately via chat with details and an updated ETA.
No you cannot bid on a delivery.
If the offer isn't quite what you are expecting do not offer.
To update your profile picture click the 3 dots in the top right-hand corner of the screen. Click "Profile" then "Edit Profile." Click "Change" where the image will be located.
You have the option to clear your profile picture, take a new photo or choose a photo from your gallery as your profile picture. Once you have chosen an option click "Save" in the top right-hand corner of the screen.
In order to maintain an active account with Kanga you must submit all updated documents within 7 business days of the expiration date.
You must show up and complete deliveries within the desired time frame.
Drivers are paid each Friday through PayPal.
Every driver must have a personal PayPal account in order to get paid. Kanga just asks for your PayPal login email in order to submit payments.
Please do not text & drive.
Do not offer on deliveries that make you uncomfortable in any way.
If you're experiencing technical issues with the Kanga app try uninstalling and reinstalling the app to your device.
If you're still having issues after you re-install the app please contact Support@GetKanga.com